Assertiveness and Self-Confidence- 1 Day

Service Description

Overview Assertiveness and self-confidence are comprised of important interpersonal communications skills and traits that can be learned and practiced. This workshop will provide you with many tips, techniques, and opportunities to try out your own skills. Workshop Objectives With that in mind, let’s review our goals for today. · Define assertiveness and self-confidence, and list the four styles of communication · Describe the types of negative thinking, and how one can overcome negative thoughts · Explain the difference between listening and hearing, and understand the importance of body language and questioning skills in communication · Define the importance of goal setting, and practice setting SMART goals for assertive behavior · Utilize methodologies for understanding your worth -- and the use of positive self-talk · List reasons why a pleasing appearance and body language are critical for creating a strong first impression · Practice sending positive communications phrased as “I-Messages” · Use the STAR model to make your case during a presentation challenge · Display rapport-building skills through assertive methods of expressing disagreement andconsensus-building techniques · Practice strategies for gaining positive outcomes in difficult interpersonal situations. Course outline Module One: What Does Self-Confidence Mean To You? What is Assertiveness? What is Self-Confidence? The Four Styles Case Study Module Two: Obstacles to Our Goals Types of Negative Thinking Case Study Personal Application Module Three: Communication Skills Listening and Hearing; They Aren’t the Same Thing Asking Questions Body Language Case Study Module Four: The Importance of Goal Setting Why Goal Setting is Important Setting SMART Goals Our Challenge to You Module Five: Feeling the Part Identifying Your Worth Creating Positive Self-Talk Identifying and Addressing Strengths and Weaknesses Case Study Module Six: Looking the Part The Importance of Appearance The Role of Body Language First Impressions Count Case Study Module Seven: Sounding the Part It’s How You Say It Sounding Confident Using “I” Messages Case Study Module Eight: Powerful Presentations What to Do When You’re on the Spot Using STAR to Make Your Case Module Nine: Coping Techniques Building Rapport Expressing Disagreement Coming to Consensus Module Ten: Dealing with Difficult Behavior Key Tatics