Creative Problem Solving & Decision Makg

Service Description

Duration: 2 Days Overview: This highly interactive workshop introduces a variety of creative solution generation and decision making techniques. Participants will develop the skills necessary to analyze a problem, generate creative solutions, and decide which solution most closely matches their needs. Course objectives: By the end of this training course participants will be able to: - Understand various problem solving tools and methodologies - Apply logical tools to properly analyze problems for root causes. - Establish and compare options in a variety of situations. - Identify the best choice from various options and address group think. - Achieve group consensus about important decisions. - Apply a four step process to systematically solve problems and decide on appropriate solutions Target audience: Business professionals who want to develop practical skills and approaches to problem solving, creative idea generation, and decision making tools where the solutions are not always obvious. Outline of topics: Step 1: Define the Problem  Lean Launchpad  Design Thinking  Systematic problem definition (six basic questions)  Systematic problem definition grid  Cause and effect/Fishbone/Ishikawa diagrams  Why-Why diagrams Step 2: Find Creative Solutions  Eight blocks to creative thinking  Brainstorming  Mind maps  SCAMMPERR  Reverse brainstorming  De Bono's six thinking hats Step 3: Evaluate and Select Solution  Pro's and con's  Steps in force field analysis  Cost/benefit analysis  Feasibility/capability analysis Step 4: Implement Solution and Create an Action Plan  Planning and scheduling  Planning steps  The big planning tip