Effective Negotiation Skills- 2 Days

Service Description

Duration: 2 Days Workshop Objectives Research has consistently demonstrated that when clear goals are associated with learning that the learning occurs more easily and rapidly. With that in mind, let’s review our goals for today. By the end of this workshop, participants will be able to: Understand the basic types of negotiations, the phases of negotiations, and the skills needed for successful negotiating Understand and apply basic negotiating concepts: WATNA, BATNA, WAP, and ZOPA Lay the groundwork for negotiation Identify what information to share and what to keep to yourself Understand basic bargaining techniques Apply strategies for identifying mutual gain Understand how to reach consensus and set the terms of agreement Deal with personal attacks and other difficult issues Use the negotiating process to solve everyday problems Negotiate on behalf of someone else Target audience: All Business People Course Outline Module One: Understanding Negotiation Types of Negotiations The Three Phases Skills for Successful Negotiating Module Two: Getting Prepared Establishing Your WATNA and BATNA Identifying Your WAP Identifying Your ZOPA Personal Preparation Module Three: Laying the Groundwork Setting the Time and Place Establishing Common Ground Creating a Negotiation Framework The Negotiation Process Module Four: Phase One — Exchanging Information Getting Off on the Right Foot What to Share What to Keep to Yourself Module Five: Phase Two — Bargaining What to Expect Techniques to Try How to Break an Impasse Module Six: About Mutual Gain Three Ways to See Your Options About Mutual Gain Creating a Mutual Gain Solution What Do I Want? What Do They Want? What Do We Want? Module Seven: Phase Three — Closing Reaching Consensus Building an Agreement Setting the Terms of the Agreement Module Eight: Dealing with Difficult Issues Being Prepared for Environmental Tactics Dealing with Personal Attacks Controlling Your Emotions Deciding When It’s Time to Walk Away Module Nine: Negotiating Outside the Boardroom Adapting the Process for Smaller Negotiations Negotiating via Telephone Negotiating via Email Module Ten: Negotiating on Behalf of Someone Else Choosing the Negotiating Team Covering All the Bases Dealing with Tough Questions Case Study For Payment by Company Cheque, register via email to info@cuttingedge.sg and we will respond within 3 hours.